* ZREO WASTE – Using the Our reusable produce bag, you are making a difference! Our organic mesh produce bag is made from 100% natural cotton, which is non-toxic, eco-friendly, 100% sustainable, ethically and fair trade produced. These reusable bags are an easy alternative for single use plastic fruit and vegetable bags when shopping.
* MULTI-PURPOSE – A lightweight, durable produce bag, made from GOTS certified organic cotton, is perfect for collecting fruit, vegetables, nuts and bulk goods instead of using plastic bags. There are many other uses for our produce bags: scrub coatings off produce, dry herbs, store bulbs and tubers, fill with hiking snacks, pack lunches, stash kids toys, protect out of season clothes, store travel toiletries, organize lingerie in luggage, separated clean / dirty clothes in a gym tote.
* LIGHT-WEIGHT & TRANSPARENT – In addition to the produce bags are environmentally friendly, they are also time-saving and convenient. Because they’re mesh, your produce can be scanned when checking out at the grocery store without removing it from the bag. The mesh material also allows you to leave produce inside the bag for rinsing once you get home and you can pop it straight into the fridge. Air flows through the mesh weave, so your fruit and veggies can breathe and stay fresh longer.
* SAFE & DURABLE – Our very light but deceptively strong mesh bags . Not only are these organic bags better for the environment, they are also much stronger and functional then a plastic bag. After washing the cotton produce bags, you may feel this mesh bag a little smaller, but don’t worry, it will return to normal size after you use it. Our produce bags are durable with a life time satisfaction.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Eco Friendly Products Canada (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.